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Complaints Procedure

We strive to provide quality dental care appropriate to your needs, in a pleasant and stress free environment. Occasions do occur where there may be concerns or complaints about the way you are treated. We hope that the following complaints procedure will help you.

Full confidentiality is assured in bringing your complaint to our attention.

Point of contact personnel in first instance

Your concerns can be advised verbally and in confidence to Dr Steven Parker, Mrs. Penny Parker or Mrs. Pauline Parker (Practice Manager)

Formal Complaint

These should be submitted in writing to Dr Steven Parker and will receive a written response.